Return & Refund Policy – If you return your order because you changed your mind you will have to pay the return freight, AND the cost of the freight to you along with the cost of the original packing material will be deducted from your refund. All returns will be inspected for damage prior to a refund being issued. You must notify us of your intentions to return the product within 15 days of delivery.
All orders are automatically processed on our secure merchant processor as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
If you cancel your order BEFORE it has been shipped, you will be assessed a 5% cancellation fee before credit is issued.
Phone Number
800-590-4387
Email Address
Email us at: sales@diymoonshine.com
Location
DIY Moonshine
201 East 8th Street
Louisville, GA 30434
